Cast Iron Tables Returns & Refunds Policy

At Cast Iron Tables, we are committed to ensuring your satisfaction with every purchase. Please review our Cast Iron Tables returns & refunds policy below for details on eligibility, process, and important conditions.

Cast Iron Tables Returns & Refunds Policy: Return Eligibility

• Return Window: Returns are accepted within 30 days of delivery.

• Condition: Items must be unused, undamaged, and in their original packaging.

• Proof of Purchase: A valid receipt or order confirmation is required for all returns.

• Non-Returnable Items: Custom orders, items marked as final sale, and products showing signs of use, damage, or modification are not eligible for return.

Cast Iron Tables Returns & Refunds Policy: How to Initiate a Return

1. Contact Us: Email us at service@castirontables.com or call 602.821.7340 within 30 days of receiving your item.

2. Provide Details: Include your order number, the item(s) you wish to return, and the reason for return.

3. Return Authorization: Our team will review your request and, if eligible, provide a Return Authorization (RA) number and return instructions.

4. Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping service and insuring your return shipment.

Refunds under our Cast Iron Tables Returns & Refunds Policy

• Processing: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Refund Method: Approved refunds will be issued to your original payment method within 5–7 business days.

• Deductions: A restocking fee of up to 10% may apply. Shipping charges are non-refundable.

• Exchanges: If you wish to exchange an item, please indicate this when contacting us. Exchanges are subject to product availability.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery. Provide photos and a description of the issue. We will arrange for a replacement or a full refund at no additional cost to you.

Cast Iron Tables Returns & Refund Policy Cancellations

• Orders may be canceled within 24 hours of placement for a full refund.

• Cancellations after 24 hours may be subject to a processing fee if the order has already been prepared for shipment4.

Contact Information

• Phone: 602.821.7340

• Email: service@castirontables.com

• Store Location: 53 Old Farm Road, Stowe, VT 05672

• Store Hours: Monday – Friday, 8 AM – 5 PM Eastern

We value your business and strive to provide the highest quality products and service. If you have any questions about our returns and refund policy, please contact us for assistance.

This policy is subject to change without notice. Please refer to this page for the most current information.